Shipping & Delivery
Everything you need to know about how we deliver your orders.
1. Order Processing Time
-
Orders are processed within 24–48 hours after confirmation.
-
Orders placed on weekends or public holidays will be processed on the next working day.
-
All products go through a quality inspection before dispatch.
2. Delivery Timeframe
Estimated delivery times may vary depending on your location:
-
Inside Major Cities: 2–4 working days
-
Outside Major Cities / Remote Areas: 3–7 working days
Delivery timelines are estimates and may be affected by courier operations, weather conditions, or national events.
3. Shipping Charges
-
Shipping charges (if applicable) are displayed at checkout.
-
Delivery fees may vary based on location and order value.
-
Promotional offers may include free shipping on selected products or campaigns.
4. Cash on Delivery (COD)
We offer Cash on Delivery (COD) in most serviceable areas across Bangladesh.
Customers must ensure availability at the delivery address to receive the parcel.
5. Order Confirmation
-
After placing an order, customers may receive a confirmation call or message.
-
Orders may be canceled if confirmation cannot be completed.
6. Shipment Tracking
Once your order is dispatched, tracking details (if available) will be provided so you can monitor the delivery status.
7. Delivery Attempts
Courier partners typically make multiple delivery attempts. If delivery fails due to incorrect address, unreachable phone number, or customer unavailability, the order may be returned.
8. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product:
-
Notify us within 24 hours of delivery.
-
Provide clear photos or videos as proof.
We will review the issue and arrange a replacement or resolution according to our Return Policy.
9. Address Accuracy
Customers are responsible for providing complete and accurate delivery information. Easy Gadgets is not responsible for delays caused by incorrect details.
10. Delays Beyond Our Control
Easy Gadgets is not liable for shipping delays caused by:
-
Natural disasters
-
Political disruptions
-
Courier service interruptions
-
National emergencies